Veröffentlicht Wed, 23 Oct 2019 23:30:21 GMT von Jon Neff Kelley Imaging Solutions Engineer
The DW7.2 Presentation VM downloads very slowly and then fails. This has happened more than a dozen times since Mon morning. 

Is this behavior happening for others?
Veröffentlicht Thu, 24 Oct 2019 13:18:38 GMT von Tobias Schmidt System Admin
Yes, i had the same problem yesterday.
Veröffentlicht Thu, 24 Oct 2019 13:57:44 GMT von Steve Shriver Application Specialist
Me as well. Four tries, four failures.
Veröffentlicht Thu, 24 Oct 2019 14:49:09 GMT von Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
My third try worked - after always having this problem since I started working with DW, I found that it Chrome seems to handle this download better than other browsers.
 
Veröffentlicht Thu, 24 Oct 2019 14:58:10 GMT von Gary Sarlous Director of Education
I download both the VM and VBOX files Monday without issues. Try using the Free Download Manager if the failures continue.
Veröffentlicht Thu, 24 Oct 2019 20:55:28 GMT von Jon Neff Kelley Imaging Solutions Engineer
It finally downloaded but the zip was corrupt. Argh.
Veröffentlicht Fri, 15 Nov 2019 01:41:00 GMT von Danny Rodgers Toshiba Business Solutions Solutions Engineer
Where is this download located?
Veröffentlicht Fri, 15 Nov 2019 08:48:18 GMT von Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hello Danny,

please have a look into your partner info mail.

If you can not find this, go to the partner portal and search in the doc pool for the partner info.

Greetings from Germany,

Simon H. Hellmann

DocuWare System Consultant

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