Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hello Pedro Jimenez,

almost none of the administrative work can be done with API currently.
Have a look at the API documentation developer.docuware.com and also on your DocuWare Platform Description ( /DocuWare/Platform/Home/XSL).
As far as I know, index value profiles are currently not included. You might want to open a request over at Uservoice.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Lukas Hällmchen,

die "Neuzuweisung" des Reiters "Fälligkeitseinstellungen" greift nur bei Abwesenheit entsprechend der Einstellung unter dem Reiter "Abwesenheitseinstellungen".
Soll eine entsprechende Neuzuweisung auch ohne Vertetungsregeln funktionieren müssen Sie die Funktion "Umleitung" verwenden.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Was vielleicht auf Dauer helfen könnte wäre eine Option um Validierungsservices in Formularen zu verwenden.
Darüber wäre eine beliebig flexible Prüfung möglich, die auch noch erfolgt bevor das Formular wirklich abgesendet würde.

Was meinen Sie, Gerardo Lisanti, lässt sich das in einer zukünftigen Version einbauen? Da die Funktionalität für Ablagedialoge grundsätzlich schon vorhanden ist, kann das ja keine riesige Neuerung sein.
@Oliver Acker: Vielleicht stellen Sie diese Idee mal auf Uservoice ein ;)

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Sorry, after taking another look, it is obvious that the SMTP Server is not on your network, but connected to via internet.
Have you already tried using tools like the Microsoft Connectivity Analyzer or mxtoolbox to check for connection issues?

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi David,

to me, these messages sound like your SMTP Server does not allow your DocuWare System to log in. That could have several causes, which I cannot read from the logs you provided.
Maybe the SMTP Server itself or some firewall in between your DocuWare Server and SMTP Server block traffic from everywhere except some whitelisted IP Addresses, maybe the mail account(s) you are using is missing SMTP permissons. It might even be an SSL problem regarding an expired certificate or one with an old, unsupported encryption type.
Also, in your last screenshot, you are using SSL with Port 587, however, 587 is default for TLS/STARTTLS, SSL default is 443. This might be intended, or might be an oversight, depends on your SMTP Server.

This is definitely either an SMTP Server issue or a network issue. If you want to test SMTP without the DocuWare overhead, it uses the NuGet Package "MailKit" Version 2.3.1.6 to send e-mails.

Hope this helps a bit.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi Pedro, 

if you are using DocuWare Cloud, this is not possible.
In DocuWare on-premise however, you can allow SQL in the administration once. After that, it is possible to create index value profiles using an SQL statement. This SQL statement can be very complex and use multiple joins. In the end, it has to return the DocIDs of all documents the profile should grant access to.
You may find a KB article or old forum posts discussing this topic if you fiddle with the search a bit.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Acker, 

das sehe ich nicht im Formular selbst, sondern eher in einem darauf folgenden Workflow.
Soweit ich weiß ist es (Stand 7.9) abseits von Auswahllisten nicht möglich, externe Daten in ein Formular einzubinden – die Validierung müsste also nachgelagert erfolgen.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Welcome to the DocuWare Forums, Abdulaziz Al!

For Desktop Apps with software deployment (silent install), please see KBA-36543 - it contains all the information you need, if you are using Version 7.4 or newer. If you are still on an older version, you can find articles in the KB for that as well, but you should consider upgrading anyway.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Panagiotis Basakidis, 

1) in this KB, it is assumed that the field Original DocID is already filled with values. In the KB example, the Original DocID flags duplicate documents - any document which has a value which equals that of at least one other document in the file cabinet, will be flagged as duplicate in the subsequent steps.
You do not have to use Original DocID in your scenario - instead use any other field which can be used in your file cabinet to identify if a document is stored multiple times. You can also use a combination of multiple fields.
2) Your assumption about how the DocID works is correct. The combination of file cabinet and DocID can always be used to uniquely identify any single document. In the database filecabinet table, this number is the primary key.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi René, 

most of the time, this error is related to the LocalWebServices URL in the dwmachine.config file, which has not been changed to use the new HTTPS url.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant