Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hi David,

to me, these messages sound like your SMTP Server does not allow your DocuWare System to log in. That could have several causes, which I cannot read from the logs you provided.
Maybe the SMTP Server itself or some firewall in between your DocuWare Server and SMTP Server block traffic from everywhere except some whitelisted IP Addresses, maybe the mail account(s) you are using is missing SMTP permissons. It might even be an SSL problem regarding an expired certificate or one with an old, unsupported encryption type.
Also, in your last screenshot, you are using SSL with Port 587, however, 587 is default for TLS/STARTTLS, SSL default is 443. This might be intended, or might be an oversight, depends on your SMTP Server.

This is definitely either an SMTP Server issue or a network issue. If you want to test SMTP without the DocuWare overhead, it uses the NuGet Package "MailKit" Version 2.3.1.6 to send e-mails.

Hope this helps a bit.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi Pedro, 

if you are using DocuWare Cloud, this is not possible.
In DocuWare on-premise however, you can allow SQL in the administration once. After that, it is possible to create index value profiles using an SQL statement. This SQL statement can be very complex and use multiple joins. In the end, it has to return the DocIDs of all documents the profile should grant access to.
You may find a KB article or old forum posts discussing this topic if you fiddle with the search a bit.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Acker, 

das sehe ich nicht im Formular selbst, sondern eher in einem darauf folgenden Workflow.
Soweit ich weiß ist es (Stand 7.9) abseits von Auswahllisten nicht möglich, externe Daten in ein Formular einzubinden – die Validierung müsste also nachgelagert erfolgen.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Welcome to the DocuWare Forums, Abdulaziz Al!

For Desktop Apps with software deployment (silent install), please see KBA-36543 - it contains all the information you need, if you are using Version 7.4 or newer. If you are still on an older version, you can find articles in the KB for that as well, but you should consider upgrading anyway.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Panagiotis Basakidis, 

1) in this KB, it is assumed that the field Original DocID is already filled with values. In the KB example, the Original DocID flags duplicate documents - any document which has a value which equals that of at least one other document in the file cabinet, will be flagged as duplicate in the subsequent steps.
You do not have to use Original DocID in your scenario - instead use any other field which can be used in your file cabinet to identify if a document is stored multiple times. You can also use a combination of multiple fields.
2) Your assumption about how the DocID works is correct. The combination of file cabinet and DocID can always be used to uniquely identify any single document. In the database filecabinet table, this number is the primary key.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi René, 

most of the time, this error is related to the LocalWebServices URL in the dwmachine.config file, which has not been changed to use the new HTTPS url.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello all, 

this is a duplicate post of Can not create new Storage locations of configure File Connections in Docuware

Please continue discussion there.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Panagiotis Basakidis,

the storage location configuration can only be used on on-premise systems. If you need to create file connections in a cloud system, the file needs to be uploaded to the DocuWare Cloud FTP Server. (Go to web configuration -> FTP)
You can find more details in this KB article: KBA-35850

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Acker,

hier kann die Funktion InStr() im Arithmetischen Ausdruck helfen. Der Rückgabewert ist dabei die Position des ersten Zeichens des gesuchten Strings.
InStr("Dies ist ein Beispielsatz um zu prüfen, ob das Wort Test123 mitten aus einem Satz gefunden und kopiert werden kann", "Test123")
dieser Code gibt 54 zurück.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Richter, 

wenn Sie die freie Wahl zwischen JR und DW Workflow haben und das Dokument via DW Forms eingeht, ist der DW Workflow definitiv die simplere Variante. Der JobRouter Weg wäre dann sinnvoll, wenn Sie dieses Szenario bei einem Kunden haben, der DW und JR besitzt, aber den DW Workflow nicht lizensiert hat.


Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant