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Proper procedure for desktop apps silent install on a new server
We are moving an on premises version 6.12 system to a new server and then upgrading the new server to version 7.5. We will then need to push the desktop apps to all the client machines. Those clients will have v.6.12 desktop apps already installed and connected to the old server.
What would be the proper procedure to update these apps from the new server running 7.5?
Must we first run the -uninstall or will the upgrade and connection to the new server work as expected?
Thanks, -
RE: Quick Copy in context menu of Result List
This turned out to be a minor configuration error. The user had all permissions necessary to store a document but had the store dialog turned off in their profile. After enabling that the Quick Copy function works as expected.
Thanks,
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Import jobs configured in 6.12 do not show in Document Processing after upgrade to 7.5
Import jobs configured in 6.12 do not show in Document Processing after upgrade to 7.5 and move to new server.
Must these jobs be recreated after upgrading from 6.12 (6.12 -> 7.0 -> 7.5)? Or did something go wrong during the upgrade? Are these entries stored in the database? -
Specified cast is not valid error thrown at login
After upgrading to 7.5 from 7.0 we receive a "Specified cast is not valid" error at login.
Any clues appreciated. -
Installer can't connect to database
Installing version 6.12 on new server. Error message is 'Database is not available'. MS-SQL database, user has correct permissions. Database is on a different domain.
Can DW v6.12 connect with a MS-SQL server that is not in the same domain? -
RE: DocuWare Database names in MS-SQL
Marcin,
That is what I thought. Thanks again for your help. -
RE: Quick Copy in context menu of Result List
Simon,
Thanks for your reply. But, yes, I checked all the permissions and the user is an Owner of the file cabinet as well. The file cabinet store dialog and name still does not appear in the list. Some other file cabinets are also missing from this option.
Is there perhaps some switch that allows or removes certain file cabinets from this feature? -
RE: DocuWare Database names in MS-SQL
Marcin,
Thank you for that info. But just to be clear, we are installing 6.12 to an existing 6.12 Database that is a copy of the production DB using the method described in KBA-35828. Will the installer not find the existing production DB in the same SQL instance and attempt to use it?
For example we will have DWSYSTEM and DWSYSTEM-TEST, DWDATA and DWDATA-TEST, etc. Will we be able to specify the correct DB at installation time? -
DocuWare Database names in MS-SQL
In preparing for an upgrade from 6.12 to 7.5 we would like to create a test version of the system first. We want to install the current 6.12 system on a new server using a backup of the production database. The end user wants to put the restored backup on the same SQL Server and rename the databases to avoid conflict with the existing production database.
I do not believe this is possible (or a good idea) but I would like to get an 'official' opinion. Is there a way to accomplish this? Or is it absolutely necessary to use a separate instance of SQL in a case such as this?
Thanks, -
Quick Copy in context menu of Result List
Users can us the Quick Copy function in the result list to replicate an entry in a file cabinet if the function is turned on in the file cabinet configuration. However only 2 of the available file cabinets are shown in the list of targets for the copy (as shown in the uploaded image). I want to be able to use this function on another file cabinet that does not appear in this list, even the result list of the intended cabinet.
The function is enabled and permissions to the Store Dialog are available. Version is 7.3.
Is there some configuration item that needs to be enabled to allow this function to work in any file cabinet? I can't find any mention of it in configuration or at help.docuware.com.
Thanks