Publicado Tue, 30 Jul 2019 08:30:47 GMT por Kim Anthony Luna
Hi,

I can't seem to turn on intelligent indexing for a new document tray that I created. It's just grayed out. 

Does DocuWare Cloud have a limit on the number of document trays available for Intelligent Indexing? 

Thank you. 
Publicado Tue, 30 Jul 2019 10:01:13 GMT por Franziska Klein Jr. Software Support Specialist Team GREEN EMEA
Hello Kim Anthony Luna,

is the Intelligent Indexing option in the specified store dialog turned on? 

Best regards,
Franziska Klein
Junior Software Support Specialist Team GREEN EMEA
Publicado Thu, 19 Dec 2019 21:29:50 GMT por Jon Weston
I'm having the same problem (and, yes, the intellix option in the specified store dialog is turned on).  Was this resolved?
Publicado Thu, 19 Dec 2019 22:56:19 GMT por Jon Weston
Solved (in my case at least) by going to the General tab of the file cabinet and clicking on Full-text-options and selecting 'Default OCR Settings'. For some reason it was saying 'Inaccessible OCR Template'

You must be signed in to post in this forum.