Steve Shriver Application Specialist

A cloud system customer received an upgrade to 7.3 recently but claims they received no notice in advance (Checked the spam folder). I received the notices but was out on vacation at the time.

I assumed that the notice I received was a copy and that the customer would receive a notice as well. Is this the case, or do I need to forward the notice to the customer when I receive one?

Thanks,

What is the proper syntax to test for an empty result when using VB Script in a workflow after looking up a value in a File Cabinet or external data source?

For example, Using a file cabinet lookup that should return VendorName, then updating an index value of the document with Iif().

So should I use

Iif(GV_VendorName = Nothing, "No Match Found", GV_VendorName)

or

Iif(GV_VendorName = "", "No Match Found", GV_VendorName)

or are these statements equivalent?

Any and all clues appreciated,

If an AutoIndex job is configured to trigger on new documents, does the job index only the document that was just stored, or does it behave as a scheduled job would and index any documents that have already been stored and meet the criteria of the trigger?

Thank you Christopher for that info.

Can I assume that a Windows 7 machine running IE11 will still be able to use the browser client as before, including responding to a Workflow Task link?

I have had some anxious users ask about using their Windows 7 machines after their cloud system gets upgraded to 7.3 and receiving this notification:

System Requirements DocuWare Version 7.3

Compared to DocuWare Version 7.2, the system requirements have changed as follows:

• Windows 7 and Windows Server 2008 are no longer supported as operating systems

Best regards
Your DocuWare Cloud Team

Is this in reference to client machines as well? I had always assumed this was in reference to installing as a server. Can we not install 7.3 Desktop Apps on Windows 7? Is it not still possible to use a browser on a Win 7 machine to login as a client to a 7.3 cloud system?

When trying to use the admin tool on a 7.3 system I get a "Login token expired, contact your administrator' error using the desktop apps connect. If I change to DocuWare authentication and try to login I get a"Organization with that name not found" error.

Any one seen this before? Any clues appreciated...

What is the maximum number of rows that can be entered into a table field?

Additionally, is there a way to import data into a table field?
I.e., in an invoice processing situation, a user is supplied with a CSV file of 60 to 80 GL number and amount entries for one invoice. I would like to avoid manually entering all of those if possible.

Thanks,

After upgrading from 6.12 to 7.3 and trying to update Desktop Apps, I received an error message stating that a prerequisite was missing.

I had assumed that the installer would add any prerequisites needed. There was no mention of what was missing, just 'Contact your administrator'.

How can I find out what needs to be installed?

Thanks,

Was a bug? Is there a HotFix or Minor Update to correct it?

Thanks,

After upgrading to v7.3 it seems that AutoIndex jobs using a text file do not move do not move the file to the AIX Backup directory as configured previously.

Has anyone experienced this behavior or know if this is a bug in 7.3?