• Populate rows in a Table Field

    Is there any way to populate the rows and columns in a Table Field other than keying in each field in each column? Copy and paste a table, AutoIndex, workflow or some other mechanism?

    In a situation where 20 or 30 entries must be made even 'Click Capture' is slow and and prone to some confusion.

    Can it be done using the Data Export tool?

    Thanks,
  • Cloud system upgrade notice

    A cloud system customer received an upgrade to 7.3 recently but claims they received no notice in advance (Checked the spam folder). I received the notices but was out on vacation at the time.

    I assumed that the notice I received was a copy and that the customer would receive a notice as well. Is this the case, or do I need to forward the notice to the customer when I receive one?

    Thanks,
  • Nothing or "" when using VB Script in a workflow

    What is the proper syntax to test for an empty result when using VB Script in a workflow after looking up a value in a File Cabinet or external data source?

    For example, Using a file cabinet lookup that should return VendorName, then updating an index value of the document with Iif().

    So should I use

    Iif(GV_VendorName = Nothing, "No Match Found", GV_VendorName)

    or

    Iif(GV_VendorName = "", "No Match Found", GV_VendorName)

    or are these statements equivalent?

    Any and all clues appreciated,
  • AutoIndex Triggers

    If an AutoIndex job is configured to trigger on new documents, does the job index only the document that was just stored, or does it behave as a scheduled job would and index any documents that have already been stored and meet the criteria of the trigger?
  • RE: Windows 7 and DW 7.3 cloud upgrade

    Thank you Christopher for that info.

    Can I assume that a Windows 7 machine running IE11 will still be able to use the browser client as before, including responding to a Workflow Task link?

  • Windows 7 and DW 7.3 cloud upgrade

    I have had some anxious users ask about using their Windows 7 machines after their cloud system gets upgraded to 7.3 and receiving this notification:

    System Requirements DocuWare Version 7.3

    Compared to DocuWare Version 7.2, the system requirements have changed as follows:

    • Windows 7 and Windows Server 2008 are no longer supported as operating systems

    Best regards
    Your DocuWare Cloud Team

    Is this in reference to client machines as well? I had always assumed this was in reference to installing as a server. Can we not install 7.3 Desktop Apps on Windows 7? Is it not still possible to use a browser on a Win 7 machine to login as a client to a 7.3 cloud system?

  • Token expired error

    When trying to use the admin tool on a 7.3 system I get a "Login token expired, contact your administrator' error using the desktop apps connect. If I change to DocuWare authentication and try to login I get a"Organization with that name not found" error.

    Any one seen this before? Any clues appreciated...
  • Limits of Table Field

    What is the maximum number of rows that can be entered into a table field?

    Additionally, is there a way to import data into a table field?
    I.e., in an invoice processing situation, a user is supplied with a CSV file of 60 to 80 GL number and amount entries for one invoice. I would like to avoid manually entering all of those if possible.

    Thanks,
  • Desktop Apps prerequisites

    After upgrading from 6.12 to 7.3 and trying to update Desktop Apps, I received an error message stating that a prerequisite was missing.

    I had assumed that the installer would add any prerequisites needed. There was no mention of what was missing, just 'Contact your administrator'.

    How can I find out what needs to be installed?

    Thanks,
  • RE: AutoIndex jobs - move file to backup directory

    Was a bug? Is there a HotFix or Minor Update to correct it?

    Thanks,