Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hello Sabino,

if possible, use the option to search for "highlighted text" instead of a screen region, this seems to be much more reliable, especially when working with differently sized windows.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Patricia,

the two easy ways would be Autoindex or Workflow manager. However, you can also do this copying on the database layer.
The index data to your files is stored in the Database "dwdata" in a table named just like your file cabinet.
The ID is stored in the very first field, called "DWDOCID" - your newly created int field should be one of the last fields in the table.
You can then create a SQL query to copy the data from the DWDOCID field to the newly created field and make it run hourly or something like that.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Proehl,

das hängt damit zusammen, dass Sie die Systemvoraussetzungen für Version 7.2 anschauen.
Die Version 7.0 wurde noch nicht auf MSSQL 13.x unterstützt, das kam erst mit der Version 7.1 dazu.
Empfehlenswert wäre es, nach dem Upgrade auf die 7.0 noch auf die 7.2 hochzugehen - diese unterstützt dann auch Ihre SQL Server Version.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Ho John,

give us some more details please. Is it a cloud System or an on-Premise system?
In case of cloud, the DW Support should be able to help.
If it is on premise, the database records should still exist and either you or DW Support could rebuild it from there.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Good morning Edwin,

you should be able to download the license files from your docuware.com user account, if you are the registered administrator for your system.
Otherwise, please contact your authorized DocuWare Partner, they will give the license files to you.
If you bought directly from DocuWare or do not wish to contact your Partner, the DocuWare orders team over at: orders@docuware.com should be able to help you out.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Good Morning Michael,

you should request an upgrade to 7.2 with DW Support.
In 7.2, you can use a data assignment step in a workflow to write index data to a different Document than the one you currently have in the workflow. That should solve your problem - if you have any way to match those documents, you can just change the second one to "toApprove" from within the workflow of the first one.

Hope this helps.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Rudy,
as far as I know, this is not currently planned. You could try to leave a post on https://docuware.uservoice.com/ - the product owners might add it to the backlog if enough users vote for it then.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

My third try worked - after always having this problem since I started working with DW, I found that it Chrome seems to handle this download better than other browsers.
 

Hi Joe,

long time no see!

As far as I know, the fulltext indexes both the beginning and the end of the document - at least that is what the colleagues from DocuWare told me in Munich two years ago (prior to 6.12 release). So the default setting of 100 would index the first 100 and the last 100 pages of your document.

In your example, your fulltext search would find anything on page 1-100 and on page 113-212, but page 100-113 would not be searchable.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Glen,

the oldest Version I used was 6.10 - there it was only sql authentication. However, I do not know about the prior versions.
Hope that helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant