Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hi Gilles, 

as far as I know, installing DW onPrem in private cloud environments is officially not supported.
Regarding Azure and AWS, I received an official statement from DW Support Team - it might work on the platform, but it is not supported by DocuWare.
Personally, I have one customer using onPrem on a single AWS Server, which currently works fine (7.9). I suppose issues with MSMQ will occur if you split the system on multiple Servers, which is probably the reason why it is not supported.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

 

Hello Julia Popp,

as far as I know, my statement from above is still correct with DocuWare Version 7.9, however, I am not a DocuWare employee and thus don't have insight into development plans not shared with partners or product testers.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Mayra Rossi,

using a table as document content in a merge form is currently not possible, I am waiting for this feature as well.
Also stamping content from a table field is also not possible without using third-party tools.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Pedro Jimenez,

almost none of the administrative work can be done with API currently.
Have a look at the API documentation developer.docuware.com and also on your DocuWare Platform Description ( /DocuWare/Platform/Home/XSL).
As far as I know, index value profiles are currently not included. You might want to open a request over at Uservoice.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Lukas Hällmchen,

die "Neuzuweisung" des Reiters "Fälligkeitseinstellungen" greift nur bei Abwesenheit entsprechend der Einstellung unter dem Reiter "Abwesenheitseinstellungen".
Soll eine entsprechende Neuzuweisung auch ohne Vertetungsregeln funktionieren müssen Sie die Funktion "Umleitung" verwenden.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Was vielleicht auf Dauer helfen könnte wäre eine Option um Validierungsservices in Formularen zu verwenden.
Darüber wäre eine beliebig flexible Prüfung möglich, die auch noch erfolgt bevor das Formular wirklich abgesendet würde.

Was meinen Sie, Gerardo Lisanti, lässt sich das in einer zukünftigen Version einbauen? Da die Funktionalität für Ablagedialoge grundsätzlich schon vorhanden ist, kann das ja keine riesige Neuerung sein.
@Oliver Acker: Vielleicht stellen Sie diese Idee mal auf Uservoice ein ;)

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Sorry, after taking another look, it is obvious that the SMTP Server is not on your network, but connected to via internet.
Have you already tried using tools like the Microsoft Connectivity Analyzer or mxtoolbox to check for connection issues?

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi David,

to me, these messages sound like your SMTP Server does not allow your DocuWare System to log in. That could have several causes, which I cannot read from the logs you provided.
Maybe the SMTP Server itself or some firewall in between your DocuWare Server and SMTP Server block traffic from everywhere except some whitelisted IP Addresses, maybe the mail account(s) you are using is missing SMTP permissons. It might even be an SSL problem regarding an expired certificate or one with an old, unsupported encryption type.
Also, in your last screenshot, you are using SSL with Port 587, however, 587 is default for TLS/STARTTLS, SSL default is 443. This might be intended, or might be an oversight, depends on your SMTP Server.

This is definitely either an SMTP Server issue or a network issue. If you want to test SMTP without the DocuWare overhead, it uses the NuGet Package "MailKit" Version 2.3.1.6 to send e-mails.

Hope this helps a bit.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi Pedro, 

if you are using DocuWare Cloud, this is not possible.
In DocuWare on-premise however, you can allow SQL in the administration once. After that, it is possible to create index value profiles using an SQL statement. This SQL statement can be very complex and use multiple joins. In the end, it has to return the DocIDs of all documents the profile should grant access to.
You may find a KB article or old forum posts discussing this topic if you fiddle with the search a bit.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Acker, 

das sehe ich nicht im Formular selbst, sondern eher in einem darauf folgenden Workflow.
Soweit ich weiß ist es (Stand 7.9) abseits von Auswahllisten nicht möglich, externe Daten in ein Formular einzubinden – die Validierung müsste also nachgelagert erfolgen.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant