Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Good morning Edwin,

you should be able to download the license files from your docuware.com user account, if you are the registered administrator for your system.
Otherwise, please contact your authorized DocuWare Partner, they will give the license files to you.
If you bought directly from DocuWare or do not wish to contact your Partner, the DocuWare orders team over at: orders@docuware.com should be able to help you out.

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Good Morning Michael,

you should request an upgrade to 7.2 with DW Support.
In 7.2, you can use a data assignment step in a workflow to write index data to a different Document than the one you currently have in the workflow. That should solve your problem - if you have any way to match those documents, you can just change the second one to "toApprove" from within the workflow of the first one.

Hope this helps.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Rudy,
as far as I know, this is not currently planned. You could try to leave a post on https://docuware.uservoice.com/ - the product owners might add it to the backlog if enough users vote for it then.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

My third try worked - after always having this problem since I started working with DW, I found that it Chrome seems to handle this download better than other browsers.
 

Hi Joe,

long time no see!

As far as I know, the fulltext indexes both the beginning and the end of the document - at least that is what the colleagues from DocuWare told me in Munich two years ago (prior to 6.12 release). So the default setting of 100 would index the first 100 and the last 100 pages of your document.

In your example, your fulltext search would find anything on page 1-100 and on page 113-212, but page 100-113 would not be searchable.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Glen,

the oldest Version I used was 6.10 - there it was only sql authentication. However, I do not know about the prior versions.
Hope that helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hallo Herr Tanzberger,

auf das Problem bin ich auch schon gestoßen - soweit ich weiß, ist es aktuell nicht möglich Mails so an mehrere Empfänger zu senden.
Weiterhin kann im Workflow eine Globale Variable (Stichwortfeld) nicht einmal als Empfänger in der Aktivität E-Mail Senden angegeben werden.
Das gleiche Problem besteht übrigens auch im Printer mit der Funktion "E-Mail öffnen".

Ein Workaround der mir spontan eingefallen ist: Workflow-Start -> Daten zuweisen -> Webservice/Arithmetischer Ausdruck (teilt das Textfeld jeweils beim Semikolon und löscht dieses, speichert das Ergebnis als Tabelle irgendwo zwischen, z.B. Datenbanktabelle od. csv-Datei) -> Bedingung GV_i >= GV_n -> falls wahr, Workflow-Ende. Falls nein, -> Daten Zuweisen (Füllt die GV_E-Mail mit dem dem Eintrag[i] aus der vorher erstellten Datenquelle und "i++" -> E-Mail senden -> zurück zur Bedingung vom Anfang.

Ich weiß nicht ob das auf Anhieb funktionieren würde, aber wahrscheinlich wäre es an dem Punkt auch schon fast einfacher, das die Dokument-GUID an einen Webservice zu übergeben, der das Dokument aus DW zieht und den E-Mail Versand vornimmt.

Sinnvoll wäre wahrscheinlich auch, einen Eintrag auf docuware.uservoice.com vorzunehmen, ich habe bei meiner kurzen Suche keine Treffer gefunden.

Ich hoffe, ich konnte Ihnen ein wenig helfen.

Gruß aus Neuss,
Simon H. Hellmann
DocuWare System Consultant

Hello Kim,

"Session is not registered" usually refers to the Desktop Apps not being connected properly or you might not be able to connect to Port 9000 from behind your firewall.
You might want to look for logfiles, those are usually stored in %ProgramData%\DocuWare\Logs\DocuWare.Administration.Log

Logging Level can be changed in this config file: C:\Program Files (x86)\DocuWare\AdminTool Online\DocuWare.Administration.exe.config

Most of the config for your Admin tool is stored in: C:\Program Files (x86)\DocuWare\AdminTool Online\DocuWare.Administration.exe.settings

Hope this helps.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Good morning Steve,

that is exactly how it works. Conditions before:"Removed from workflow" and after: "New Document" would only trigger for documents which already had "Removed from workflow" in the status field, but then it gets changed to "New Document".
changing from anything else to "New Document" or actually storing a new document which contains "New Document" as status, would not trigger the Workflow.

However, changing the Document from "Processed" to "Removed from workflow" and then in a second step to "New Document" would trigger the start condition.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Steve,

in this case you should mark "for new Documents" and "for changed Documents".
Then, put all your requirements (Status "New", Doctype "This" OR "That" and the start date) into the "after" section. Leave the "before" section empty.

I do not know if/how it would work if you put something in there, but without an entry there your new documents should be fine.

Greetings from Germany,
Simon H. Hellmann

DocuWare System Consultant