web
Está desconectado. Se trata de una versión de solo lectura de la página.
close

  • Forums
  • Knowledge Base
  • Status
  • Downloads
  • Solicitudes de Supporte
      • Todos
      • Páginas web
      • Foros
      • Artículos de conocimientos
  • Español
    • Deutsch
    • Español
    • Français
    • English
    • 日本語
  • Iniciar sesión
  • Home
  • Public Profile

Tobias Getz DocuWare GmbH Team Leader Product Management

Tobias Getz

Se unió: 04/03/2019

  • Forum Posts
  • RE: How to create new select lists in Docuware 7.1

    Tue, 03 Nov 2020 16:19:33 GMT – How to create new select lists in Docuware 7.1
    Hi Rachel,
    have a look at the "Index Assistance" area. There you will find the select lists.
    Regards
    Tobias Getz
  • RE: Password protected email attachments

    Fri, 30 Oct 2020 07:53:41 GMT – Password protected email attachments
    Hi Andrew,
    if you have checked out the document to the file system and removed the password protection you can put the file back to a document tray and then check it in again. When checking out to file system it is important to not change the file name as this is the only connection between the file and the original version in the file cabinet.
    You could also use the edit functionality inside the file cabinet or document tray (depends on your rights) to open the document directly from there and save it. After closing the application it will be automatically uploaded to the original location. Depending on your file cabinet settings the new file replaces the original file or is added as a new version.
    Regards
    Tobias Getz
  • RE: Enforcing single sign

    Fri, 30 Oct 2020 07:48:19 GMT – Enforcing single sign
    Hi Steve,
    enforcing SSO is not possible yet, but is planned for an upcoming version.
    Regards
    Tobias Getz
  • RE: "&"-Zeichen wird im Stempel zu &

    Tue, 01 Sep 2020 08:27:57 GMT – "&"-Zeichen wird im Stempel zu &
    Hallo Herr Weissert,

    wir werden dies in einem der beiden nächsten Minor-Updates beheben.
    Viele Grüße
    Tobias Getz
  • RE: Limit search if Status = Delete

    Mon, 31 Aug 2020 14:03:03 GMT – Limit search if Status = Delete
    Hi Michael,
    you can accomplish that by using index value profiles. See here: http://help.docuware.com/#/home/62780/2/2

    Do not try to do this with dialogs as there is no right management involved.

    Regards
    Tobias
  • RE: OCRProviderServiceConsole pushing CPU to 99%

    Mon, 31 Aug 2020 09:34:13 GMT – OCRProviderServiceConsole pushing CPU to 99%
    Hi Romain,

    are you also uploading to DocuWare Cloud, or is this an on premise installation?
    Anyway you should have a look on this article: https://support.docuware.com/de-de/knowledgebase/article/KBA-36339
    Maybe also this one is interesting: https://support.docuware.com/en-US/knowledgebase/article/KBA-35875

    In general OCR is a heavy process and needs ressources, more RAM, more cpu cores , SSD will help. But in order to keep the load lower you can reduce the amount of used cpu cores can be limited. If you limit them to 2 (in an 4 core environment) then you just have 50% load (and less speed).

    Regards
    Tobias Getz
  • RE: Remove Stamp from Document

    Mon, 31 Aug 2020 09:24:10 GMT – Remove Stamp from Document

    Hi Michael,

    stamps are not removable. When they are saved, they are permanent stored as annotations.

    Regards
    Tobias Getz

  • RE: Restrict access to mobile access by cabinet?

    Mon, 31 Aug 2020 09:23:15 GMT – Restrict access to mobile access by cabinet?
    Hi Michael,

    no, this is not possible, the permissions are the same when using the mobile app or the Web Client.

    Regards
    Tobias Getz
  • RE: Automatically Store

    Wed, 26 Aug 2020 13:06:06 GMT – Automatically Store

    Craig, now this makes much more sense to me. Thanks for the clarification.

    Your users could use the "Store Automatically" functionality in the tray but I would suggest that you switch over to the DocuWare Configuration (Click on your name at the top and choose "Configurations"), then open "Outlook Email" from the configurators. You should check which configuration your users are using (In Outlook click on the tab "DocuWare" and check the dropdown for Storage). Back in the configuration open this configuration and change the target to be directly the file cabinet.

    Back in Outlook log out from DocuWare and back in (or restart Outlook) and give it a try.

  • RE: "&"-Zeichen wird im Stempel zu &

    Wed, 26 Aug 2020 09:36:36 GMT – "&"-Zeichen wird im Stempel zu &
    Hallo Herr Weissert,
    vielen  Dank für die Meldung, wir schauen uns das genauer an.
    Viele Grüße
    Tobias Getz
  • ‹
  • 1…
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • …24
  • ›

Obtenga ayuda

Buscar en Knowledge Base
Pregunte a la Community
Nueva solicitud de soporte
  • Obtenga conocimiento

    • Ayuda en línea
    • Knowledge Base
    • Updates & Hotfixes
    • Cloud Status
    • Blog
    • YouTube
  • Obtenga soporte

    • Community Forums
    • Solicitudes de Supporte
    • Buscar & compartir ideas
    • TeamViewer
  • Obtenga información

    • Declaración de privacidad
    • Procesamiento de datos enen el soporte técnico
    • Legal
    • Política de privacidad
    • Directiva ciclo de vida
    • Sitemap
 
Galardonado con el premio de plata al Departamento de Asistencia al Cliente del Año en Alemania Ganador del premio Internacional de Bronce al Departamento de Apoyo del Año por el Servicio de Atención al Cliente Ganador del premio Bronce al Departamento de Soporte del Año por el Servicio de Atención al Cliente en América. Ganador del premio Bronce al Departamento de Asistencia al Cliente del Año en Asia-Pacífico





Comunicación sin distinción de género:
En DocuWare, cada persona es lo primero. La empresa incluye todas las identidades en su comunicación interna y externa, garantizando así la igualdad y el respeto frente a todos los individuos. Por consiguiente, todas las publicaciones, tanto las realizadas en el pasado como las futuras, incluyen todas las identidades de género, aunque no siempre se refleje de forma explícita en la redacció.

 

Copyright © 2025. All rights reserved.