-
RE: White space is being set as black when printing
Hi Tony,
I think it is best to create a support request about this issue.
Regards
Tobias Getz -
RE: One stamp for several cabinets
Hi Isabelle,
if both fields have the same name, then you can create one stamp changing this field. The stamp will then be available everywhere in DocuWare (Document Trays, all file cabinets).
Regards
Tobias Getz -
RE: Deleting documents - only deleting half each time-1536083374
Hi Tania,
yes, please let them open a support ticket.
Regards
Tobias Getz -
RE: v7.3 Stamp 'Fill With' Options
Hi Kim,
no, this option was not removed. There should be no difference between an upgraded or a new installed DocuWare system. Please check if you have a "User Input" added to the stamp on the tab "Designer". If you do not have a "User Input" then the user input cannot be configured.
Hope this helps
Regards
Tobias Getz -
RE: How to create new select lists in Docuware 7.1
Hi Rachel,
have a look at the "Index Assistance" area. There you will find the select lists.
Regards
Tobias Getz -
RE: Password protected email attachments
Hi Andrew,
if you have checked out the document to the file system and removed the password protection you can put the file back to a document tray and then check it in again. When checking out to file system it is important to not change the file name as this is the only connection between the file and the original version in the file cabinet.
You could also use the edit functionality inside the file cabinet or document tray (depends on your rights) to open the document directly from there and save it. After closing the application it will be automatically uploaded to the original location. Depending on your file cabinet settings the new file replaces the original file or is added as a new version.
Regards
Tobias Getz -
RE: Enforcing single sign
Hi Steve,
enforcing SSO is not possible yet, but is planned for an upcoming version.
Regards
Tobias Getz -
RE: "&"-Zeichen wird im Stempel zu &
Hallo Herr Weissert,
wir werden dies in einem der beiden nächsten Minor-Updates beheben.
Viele Grüße
Tobias Getz -
RE: Limit search if Status = Delete
Hi Michael,
you can accomplish that by using index value profiles. See here: http://help.docuware.com/#/home/62780/2/2
Do not try to do this with dialogs as there is no right management involved.
Regards
Tobias -
RE: OCRProviderServiceConsole pushing CPU to 99%
Hi Romain,
are you also uploading to DocuWare Cloud, or is this an on premise installation?
Anyway you should have a look on this article: https://support.docuware.com/de-de/knowledgebase/article/KBA-36339
Maybe also this one is interesting: https://support.docuware.com/en-US/knowledgebase/article/KBA-35875
In general OCR is a heavy process and needs ressources, more RAM, more cpu cores , SSD will help. But in order to keep the load lower you can reduce the amount of used cpu cores can be limited. If you limit them to 2 (in an 4 core environment) then you just have 50% load (and less speed).
Regards
Tobias Getz