Welcome to DocuWare Support

 What can we help you with?

Bild
 

Important: Update all DocuWare Desktop Apps before Jan 1st 2025!
As part of our commitment to providing a secure and seamless experience with DocuWare, we want to remind you that the security certificate used in DocuWare Desktop is nearing its renewal date. By taking a moment to renew it, you’ll ensure your systems continue to operate smoothly and securely without any interruptions. Read more


Chat with Ava, Our AI-Powered Virtual Assistant
Click the blue chat icon below to chat with Ava, who can help you find the best solutions available in our Knowledge Base.

Chat with ava

It's easy to submit a new Support Request
New here in the Support Portal? - No problem. Reporting a new request is easy. Watch the video or use this Description for reporting a new support request.


Knowledge Base
Find a solution yourself in one of our many knowledge articles. If you have any questions about installing, using and configuring DocuWare, you will find over 1000 articles here that you can implement yourself.


Community Forums
Ask the members of the DocuWare Community for help with questions or problems. The forums are also moderated by our support specialists.


Support Requests
As a DocuWare Customer or Authorized Partner, you can register new support requests here to receive technical support. You can also view the status of your existing support requests and provide us with new information.